Returns & Exchanges
At Pop On Veneers, we want you to feel confident in your smile, which is why we offer a 30-day satisfaction guarantee on all custom-made products. If you are not completely satisfied with your fit, we will work with you to provide adjustments or a refund according to our policy.
Initiate Your Request
Contact our smile experts via our online portal or customer support email within 30 days of receiving your veneers to start the return or remake process.
Review and Approval
Our quality assurance team will review your request and photos of the fit to determine if a remake, adjustment, or return is the best path forward for your smile.
Ship Your Veneers
Securely package your veneers in their original case and use the provided prepaid shipping label to send them back to our FDA-registered laboratory for inspection.
Resolution and Processing
Once received, we will process your refund to the original payment method or begin crafting your adjusted veneers, typically within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing